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  • Start date:   January 2022
  • Level of Qualification:   SCQF Level 4


This is a very exciting 3 week course that will provide you with an introduction to the role in preparing you for employment at St John’s Hospital as a Healthcare Support Worker.

  • NHS 1

    What this course includes

    The course is made up of 2 weeks of blended learning supported by West Lothian College staff and a 1 week induction programme with NHS Lothian, also a blended learning approach.

Why choose this course

This course will offer successful applicants a post as a Healthcare Support Worker within NHS Lothian.

Applicants please note that you are applying for a job within NHS Lothian and should prepare for a job interview. This will include the completion of your application form and it would benefit your application to state why you are applying for this course. Applicants should also pass all pre-employment checks, such as satisfactory PVG with Disclosure Scotland and an Occupational Health report. Please note that emails from NHS may go into junk email and you are responsible for checking this.

This course will cover the following:


  • Communication - confidentiality, communication skills and clear written communication skills
  • Professionalism within this role
  • Care Values
  • Roles and responsibilities of a Healthcare Support Worker
  • Medical Terminology
  • Employability and self-awareness skills
  • Roles of staff within the NHS Health and Safety and Risk Assessment
  • Reflective Practice
  • Resilience and Mental Health

NHS Lothian:

  • Basic Life Support
  • Equality, Diversity and Rights
  • Fire Safety Awareness
  • Health and Safety
  • Infection Control
  • Information Governance
  • Management of Aggression
  • Public Protection
  • Manual Handling

If you are in receipt of Universal Credit, your benefit will remain in place until you start your job.

Entry requirements

No formal entry requirements however a genuine interest in healthcare is essential and a passion to work within the healthcare profession.

If English is not your first language, ESOL Level 5 is an entry requirement for this course.

  • Where it leads

    Successful interview and completion of this course will lead to the offer of a Healthcare Support Worker role at St John’s Hospital, Livingston. (This will include shift work and weekends.)

    There are a number of opportunities across St John’s Hospital within the following areas:

    • Emergency Department
    • Medical Assessment Unit
    • Acute Medical Wards
    • Rehab Ward
    • Stroke Unit
    • Wallace Burns Unit
    • Orthopaedics
    • Observation Ward
    • Discharge Lounge
    • Ear, Nose & Throat

Interview arrangements

Interviews will take place on Wednesday, 2nd, Thursday, 3rd and Friday, 4th February 2022 on Microsoft Teams. These interviews will be undertaken by a member of NHS staff and a member of College staff.

There will be support for interview available on Monday 28th January and Tuesday 1st February 2022. If you wish to access this support please email

Course dates

Weeks beginning: 28th February, 7th March and 14th March 2022.

Closing date for applications

Friday 21st January 2022

Fees, finance and funding

Please be advised that this course is not funded, and that you will not be paid through the duration. As well, you will only become a paid employee of the NHS once your employment commences, which can be up to 2-5 weeks after the course ends.

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Take that next step in your career and apply for this course today. If the course is not yet open for applications, feel free to ask any questions by clicking make an enquiry.